Inventory Management Graph

Reorder Point – What Is It and How Do I Use It?

Inventory Management Graph

The Big Picture

Keeping track of inventory might sound pretty boring, but trust me, it’s more important than you think. This is especially important for retailers. Good inventory management is about striking a balance—enough stock to keep your customers happy but not so much that all your cash is tied up and you’re drowning in unsold goods with no cash to pay the water bill.

You see, for those of us who aren’t aware, inventory is basically cash, but locked in a lockbox that can only be opened with the sale of a product. So, if you are deciding to lock up your cash in the form of inventory sitting on shelves, you better have a very solid understanding of when that lockbox will release its green treasure inside. Otherwise, you’re locking up that value for no good reason.  Trust me when I tell you that uncontrolled inventory levels will kill a business.

In a recent engagement with a small retail store client, managing their inventory was a major issue. They simply didn’t understand:

  • Why it was so important nor
  • How to do it.

Yes, they understood as a general concept that managing inventory was important, but they didn’t fully appreciate how its mismanagement had downstream affects (until those affects hit like a Florida hurricane). Their understanding of ‘inventory management’ only extended to understanding the need to have inventory on the shelves for customers to buy in the moment. It did not extend to understanding the downstream effects of inefficient inventory levels.

And this brings us to the first topic in a series of three essays over the coming weeks about inventory management: Reorder Point.

Reorder Point answers the fundamental question,

When Do I Reorder?

You’re In the Inventory Management Business

Warehouse

You Think You Can Eyeball This?

For that small retail establishment, not understanding inventory management was, by far, their biggest problem.  If you don’t know why doing a thing is important, you’ll never bother learning how to do it properly.

To fix this issue, I started by changing their thinking: I told them that they weren’t in the widget-selling business; they were in the inventory management business.  No matter what their store was selling, they must always ensure their inventory levels were optimized. This new way of thinking means that we all must be experts in managing our inventories.

And what does that mean?  It means efficiently managing inventory across three components:

  • Reorder Point
  • Safety Stock
  • Economic Order Quantity

We’ll be discussing these three aspects to inventory management over the coming weeks, but this week, we’re talking about Reorder Point.

What is a Reorder Point?

The reorder point (RP) is the level of inventory that, when your inventory levels drop to that count, you place a new order. It helps you restock before running out, keeping customers happy and cash flow in check.

Inventory Management Graph

The Big Picture

Steps to Set Reorder Points:

1. Calculate Your Average Daily Demand:

First things first, you need to know how much you sell each day. Don’t guess; use your sales data. Look at a month or two, count how many units you sold, and divide by the number of days. For example, if you sold 300 units in 30 days, that’s 10 units per day. Easy math, right?  And don’t be afraid of fractions of a unit.  We’re doing math to calculate averages here so fractions are permissible.

2. Determine Your Lead Time:

Next, figure out your lead time. That’s a fancy way of saying,

“How long does it take for the stuff I ordered to show up at my door?”

If your supplier typically takes 7 days to deliver, then that’s your lead time. Just make sure you’re not counting on that one magical day when everything showed up in 24 hours!  We’re looking for typical, average lead times.

3. Add Some Safety Stock:

We’re going to talk about Safety Stock, what it is and how to calculate it, next week.  But for now, just understand that this is your emergency stash. It’s that extra roll of toilet paper you hide in the back of the closet. Safety stock is there to protect you against the unexpected—like if demand suddenly spikes or your supplier goes on vacation. If you’re selling consistently, you might not need much. If your sales are all over the place, stock up a bit more.  As I said, we’ll discuss how to calculate Safety Stock next week.

4. Calculate Your Reorder Point:

Now, here’s where the magic happens. The formula for RP is simple:

Reorder Point = (Average Daily Demand × Lead Time) + Safety Stock.

For example, if you sell an average of 10 units a day, your lead time is 7 days, and you keep 20 units as safety stock, your reorder point is

(10 × 7) + 20 = 90 units.

In practice, what this means is that when your inventory level drops to 90 units, you start calling your vendor to place an order. And yes, it truly is that simple.

Now, contrast this to the bad old days of inventory management by just walking around and eyeballing your inventory.  You’d look at your shelves, notice that you’re a little low on some widget or doohickey and you put in an order to replenish.  Who knows if you actually needed that doohickey. But it looked low so you put in an order, tying up yet more cash into that lockbox.

When you set data-driven reorder points, you’re taking control. No more guessing games. You’ll know exactly when it’s time to reorder, keeping your shelves stocked and your customers smiling.

The Catch

But there’s a catch! This absolutely presumes that you have the data (or can estimate it) to run these calculations.  This means then that, if you want to take your inventory management to the next level and move beyond merely eyeballing and unnecessarily locking up cash, you need to keep track of the relevant variables.  This is yet another reason to keep good records and manage your business with data and not hunches.

So there you have it: Reorder Point.  It is the inventory count that, when your inventory levels drop to this number, it is time to reorder.  It takes an objective, mathematical and data-driven approach to managing your inventory that takes the guess work out of things and guarantees an efficient use of your limited funds.


The Shameless Plug

If you’re thinking that you’d like some assistance in getting your inventories organized and optimized, or if you’re thinking that your business in general is not running as efficiently as you believe it could be, please schedule a zoom call to discuss what’s on your mind. I am 100% confident that whatever issue or pain point you are facing, I have seen it before and have a solution ready – made for you.

  • Inventories out of control?  There’s a solution.
  • Accounting completely incomprehensible?  We can fix that too.
  • Business processes inefficient and costing you money?  Completely solvable.

So please, don’t hesitate to reach out.  I offer a free 1-hr consult to discuss your issues and create a plan to tackle it.

Every business needs an annual check up.

The 5D Business Check Up measures your business across the 5 major dimensions common to every business:

  • Sales & Marketing

  • Finance & Accounting

  • Operations

  • Inventory Management

  • Strategy & Planning

The 5D Business Check up starts with over 40 questions that delves into your personal observations as well as objective measurements taken directly from your financial statements. Once your questionnaire is complete, you will recieve a formal report assessing the strengths and weaknesses of your business with recommendations to improve.

Purchase the 5D Business Check Up here

Thinking About Starting a Business?

The Tradesman's MBA Book

Learn the skills and get the knowledge you need to start, operate and manage your business efficiently with The Tradesman’s MBA.  You can learn more about this great resource for the entreprenuer here.

 

Business Models – Blueprints for Success

In the world of small business, a business model is like the architectural blueprint of a building. It lays out how a company intends to operate, generate revenue, and sustain itself in the long run. A well-defined business model is important because it helps entrepreneurs understand their market, allocate resources efficiently, and communicate their value proposition to stakeholders.

Just like a chef needs a recipe to prepare a dish, a business owner needs a business model to steer their company towards success.

What Are the Components of a Business Model?

To build a successful business, you should begin by understanding the key components of a business model. These elements collectively define how a business creates, delivers, and captures value.

Here’s a breakdown of each component:

  • Value Proposition: This is the unique mix of products and services that a business offers to meet the needs of its customers. It’s what makes the business stand out in the market and attract customers.
  • Customer Segments: These are the specific groups of people or organizations that the business aims to serve. Understanding these segments allows businesses to tailor their offerings to meet the unique needs of each group.
  • Channels: These are the means through which a business delivers its products or services to its customer segments. Channels can include physical stores, online platforms, or direct sales teams.
  • Customer Relationships: This component describes the types of relationships a business establishes with its customer segments. These relationships can range from personal, such as dedicated account managers, to automated, such as self-service platforms.
  • Revenue Streams: These are the various ways a business earns money from each customer segment. This can include one-time sales, recurring subscriptions, or licensing fees.
  • Key Activities: These are the most important actions a business must take to deliver its value proposition. Key activities can include production, problem-solving, or platform/network maintenance.
  • Key Resources: These are the assets required to perform the key activities and deliver the value proposition. Resources can be physical (such as manufacturing plants), intellectual (such as patents), human (such as skilled employees), or financial.
  • Key Partnerships: These are the network of suppliers, partners, and stakeholders that a business relies on to function. Partnerships can help reduce risks, acquire resources, or enhance the value proposition.
  • Cost Structure: This outlines the costs involved in operating the business, including the expenses associated with key activities, resources, and partnerships.

As you are contemplating documenting these different components of your business model, it might help you to think of each of these sections as a puzzle piece that slots together with other pieces of your business.

Business Model vs. Business Plan – What’s the Difference?

Many within the business world use the terms business plan and business model interchangeably.  Just know that when you see this happen (and you will), know that these poor souls have very little understanding of either of these terms, which puts you at an advantage!

What these folks don’t understand or were never taught was that these two terms/documents serve very distinct purposes within a company’s strategy.

A business model is a conceptual framework that outlines how a business creates, delivers, and captures value. It focuses on the components that make the business work, such as the value proposition, customer segments, revenue streams, and cost structure.

On the other hand, a business plan is a detailed document that describes the company’s goals, strategies, market analysis, and financial projections. It acts as a roadmap for the business, guiding its operations and growth over time.

When you are contemplating starting a business and making decisions about your business plan, understand that a business plan typically includes the business model as one of its components!  If you’d like to learn more about Business Models, I highly recommend the book Business Model Generation.” This book is on my personal book shelf and I use it often as reference and inspiration.  I receive no kick backs on this recommendation, it’s just a good reference.

What Are Some Common Business Models?

Subscription Model: 

In the subscription model, customers pay a recurring fee to access a product or service. This model is popular in the software and entertainment industries, such as Netflix or Adobe Creative Cloud. Subscription models provide businesses with a predictable revenue stream and foster customer loyalty.

Freemium Model: 

The freemium model offers basic products or services for free while charging for premium features. Companies like Spotify and Dropbox use this model to attract a large user base and convert some of them into paying customers. This model relies on a clear upgrade path and compelling premium features to drive revenue.

E-commerce Model: 

The e-commerce model involves selling products or services online. Businesses using this model, like Amazon or Etsy, can reach a global audience and operate without the overhead of physical stores. The e-commerce model focuses on efficient distribution channels and customer experience.

Franchise Model: 

In the franchise model, a business owner (franchisee) buys the rights to operate a business under an established brand (franchisor). Fast-food chains like McDonald’s or retail stores like 7-Eleven use this model. Franchises benefit from brand recognition, established business practices, and ongoing support from the franchisor.

The Razor Blade Model:

This a business model that we discuss in The Tradesman’s MBA. It describes a company that offers a primary product at a low price or even at a loss (the “razor”) and then makes profits by selling complementary, high-margin consumable products or services (the “blades”). This model leverages the initial purchase of the primary product to lock in customers and drive continued sales of the consumables.If you’ve ever had to buy replacement ink for your printer, you’ve seen the ‘razor blade’ model in practice.

How Do I Choose the Right Business Model?

Here’s how to choose the best model for a given business type:

  • Subscription Model: Ideal for businesses offering ongoing value, such as fitness programs, digital content, or software services. If a business owner can provide a service that customers need regularly, the subscription model can create a steady income stream.
  • Freemium Model: Best suited for businesses with a scalable digital product or service, like apps or online tools. This model is effective for startups looking to build a large user base quickly, with the potential to convert a portion of those users into paying customers.
  • E-commerce Model: Perfect for businesses that sell physical products and want to reach a wide audience without the need for a physical storefront. Entrepreneurs should consider this model if they can manage logistics efficiently and provide a seamless online shopping experience.
  • Franchise Model: A good choice for those who prefer to minimize risk by using a proven business model provided to them. This model is suitable for entrepreneurs who want to leverage an established brand’s reputation and support systems to reduce startup challenges.

Why Bother? Is Documenting My Business Model Worth It?

Clarity and Focus

Documenting the various components of a business model provides you clarity and focus. When you outline each element — such as the value proposition, customer segments, and key activities — you gain a better understanding of how each part of the business fits together and contributes to the overall strategy.

More important tha that, however, is that it also allows you to identify any gaps or inconsistencies in the business that may need to be addressed.

 

Strategic Decision-Making

Documenting how the different components of your business fit together (vendors, customers, distribution channels, etc.) provides you a comprehensive overview of the business’s operations. This is very similar to what we in the Six Sigma world call a Value Stream.

When you examine the different components of your business, you can make informed decisions about potential changes, such as targeting new customer segments, adjusting pricing models, or developing new products or services.

 

Communication and Alignment with Stakeholders

A documented business model serves as a valuable communication tool for engaging with stakeholders, such as investors, partners, and employees. It provides a clear and concise representation of how the business operates and generates value, making it easier to explain the business’s strategy and vision to others. This can be especially powerful when depicted as a graphic.

This transparency helps build trust and credibility with external stakeholders, such as investors, who need to understand the business model to assess the potential for success and profitability.

While not a hard and fast rule that every business must document their business model, I can tell you that when you include it as part of your Business Plan, point number 3 above becomes much more important and much more powerful.

To Your Success,

R. Altomare

Founder, BreathEasy Business Management and Consulting

The Shameless Plug

If you’d like some assistance with laying the foundation of your business, please don’t hesitate to reach out for a free consult. Together, we can transform your idea into a well-documented plan of action which will give you the confidence to move forward with your idea and be ready to present to investors.

The Tradesman's MBA BookAnd in case you hadn’t heard, BreathEasy also has a book available. It’s called The Tradesman’s MBA. I wrote this book for the entreprenuer who has ideas for a new business, but lacks the business knowledge to make it successful. The book is jam packed across nearly 300 pages of every conceivable concept, explained in plain language for the new and existing business owner alike. It contains real world examples, thorough explanations and assumes NO KNOWLEDGE of business. This is written for the entrepreneur who knows he lacks information and is intent on filling that gap.

Topics include:

  • Business Planning and Strategy
  • Sales & Marketing
  • Inventory and Project Management
  • Finance and Accounting

Good Luck!

BreathEasy Business Management and Consulting

There's always money in the banana stand

Do You Have A Business, Or Just a Glorified Side Hustle?

There's always money in the banana stand

Side Hustle or Business?

Last year, an older friend of mine dipped into his 401K to purchase a handy-man business with his son. The details of the sale and the state of the business itself when they bought it, I don’t know. But what I can tell you is that their handy-man business is absolutely booming.  And I couldn’t be happier for him. My friend took a chance, gambled his retirement and, for all intents and purposes, appears to be winning. I honestly only rarely see him anymore because he is so busy, so full is his calendar with clients’ jobs.

But does Busy = Successful?

You see, the problem is that my exhausted friend and his son simply can’t know how truly well their business is doing because they are ignoring the most important aspect of their business: cash flow.  They see cash flowing into their bank account and see success. This is not correct.

The Exhausted Business OwnerYou see, my friend and his son didn’t buy a business with employees; he and his son are the employees. What this means is that because they have so much work to do, they don’t have time for much else. As soon as the purchase of the business closed, they have been running at a million miles an hour trying to keep up with the work they have booked! When last I spoke with him, he had jobs booked out at least a month and a half into the future. A very good problem to have. But because he and his son are the only employees, their business will never grow beyond what they can do.  At a certain point, Queue Theory states that their future customers will cease waiting in line and hop to a competitor! Not good.

The Side Hustle Blind Spot

What my friend and his son don’t see yet is that, they may have bought an existing business but they aren’t operating it as a business; they are basically running a glorified lemonade stand.  They are still trading time for money.  What my friend doesn’t see just yet is that owning a business is more than just getting jobs and doing work. That’s what employees are for.  The role of a business owner is much broader.

My friend and his son are ignoring:

  • Their online presence,
  • Maintaining a customer database,
  • Any sort of accounting or bookkeeping,
  • Maintaining an accurate inventory,
  • Depreciation of their capital assets.

Do you see what I am getting at? My friend, unfortunately, does not own a business. He owns a side – hustle that is masquerading as a business.

Case in point:

Profit MarginOne day my friend and I were chatting and he told me about a job that they had just finished. He proudly told me that it priced out to a tune of $15,000; a princely sum no matter who you are.  I naturally congratulated him on booking such a high-priced job and asked, “How did the costs break out for that $15,000 dollar job?” I was obviously curious about the margin of such a high-priced job.

At this point, he proudly told me that the cost of materials was $12,000 alone.  Yes, that IS a big job! He continued, “we made $3,000 on that job alone over one weekend!”

It was at this point that I asked, “did you and your son work on the job?”  To which he responded, yes.  “And the job was a full two days’ worth of work?”  Again, he answered yes.

Punching a couple buttons on my calculator, I paused, took a breath, and broke it to him saying: “Brother, I hate to break it to you, but you didn’t make any profit on that job.”

It was at this point a confused look on his face appeared.

I continued, “Let me explain. Assume your hourly rate is $85/hour. Let’s also assume that your son’s hourly rate is also $85/hour.”

“OK,” he responded cautiously.

“Well,” I continued, “that is a total of $170/hour for the two of you.  And because you both worked 2 days (16 hours), that comes out to a total labor cost of $2,720. Did you include the cost of labor in your bid?”

It was at this point that my friend’s look of confusion slowly began to morph to a look of resistant realization.

I continued, “if your total labor cost was $2,720, and your total materials cost was $12,000, the job cost you a total of $14,720.  Buddy, you didn’t make $3,000 on that job.  You spent an entire weekend working in the hot Florida sun for 16 hours for a measly 280 bucks that you have to split between you and your son.”

I didn’t have the heart to ask him if he charged tax on the job which would have only exacerbated the loss.

Ouch.

As you can see, although my friend bought a business, he is operating it like a side-hustle; pretending to be a business owner, when in fact, he’s operating no differently than a kid with a lemonade stand or lawn mowing business.

But Why?

His oversights may be obvious, but why do so many business owners like him ignore the business side of their endeavors? Why does this always happen?

My sense is that it’s a combination of factors, not least of which is Human Nature.  You see, we tend to pay attention to the things that we understand and interest us and ignore those things that we don’t.

My friend is a technical wizard; he is not a handy man; he is a handy magician. He is so incredibly talented and experienced, there’s nothing this man can’t fix, build or replace.  In fact, if someone were to ask me, I would recommend him in a second and give them his website to schedule work! If only he had one…

The reason he and his son are ignoring the business side is because they are not familiar with the skills necessary to properly manage it. They have the skills and experience to be employees, but not business owners. As a result, they naturally gravitate and pay attention to the aspects of their business that they DO understand. Quite natural.

But ignoring this part of their company doesn’t mean it will magically improve. Nor does it mean the IRS will happily ignore it either.

The ironic part is I can completely understand and sympathize with why my friend and his son ignore the more technical part of their business. Why should they? They are making money hand over fist and running from job to job to job.  Their bank account is fat and they’re busy.  How could they possibly be failing? Well, busy doesn’t equal profitable, as we just saw.

Do you think this could be happening to you as well? Do you think you might have blind spots that you’re not aware of?

 

The BreathEasy Solution

Here are my recommendations for my friend’s business:

  • Accounting: Sign up for Quickbooks Online to formalize his estimating, invoicing and accounting activities into a repeatable process. Doing this kills four birds with one stone as it will not only formalize his books, but it will also maintain a customer database, manage his inventory as well as the depreciation expense of his business’ capital assets. This piece is the most important.
  • Online Presence: Because most of his clients come from word of mouth, having a fancy website is not required, but a basic presence is. Therefore, he should update his existing website to reflect the new ownership and redesign it to be a simpler design and something that he or his son can manage on their own. Do some modest SEO and create/update their Google My Business entry wouldn’t hurt either.
  • Customer Relationship: Invest in a Customer Relationship Management system to build and manage email campaigns for their existing customers. By marketing to existing customers and being at Top of Mind, they can reduce the amount of effort they spend on acquiring NEW customers (which also comes at a cost).
  • Inventory: Organize, audit and value their inventory so they have a solid understanding of their Cost of Goods Sold as well as their intangible Holding Costs.

Warehouse and Inventory ManagementThese four steps would pay HUGE dividends in operational efficiency for his company. And efficiency, as a business owner, should be what you are aiming for. Not just ‘high priced’ jobs.  How well are you managing your operations?

I would also add one more strategic step: Hire two employees to take his, and his son’s, places executing the jobs so that he (the father) can manage the business from his home office and get out of that Florida heat and let his son collect and estimate jobs for clients. THAT would be the formula to grow his business beyond a glorified side-hustle.

Avoiding Their Mistake

So how can YOU avoid making the same mistake so many other small business owners just like my friend make?

This is the easiest fix in the world, and you have a choice. You can either:

  • LEARN the knowledge you need, or
  • HIRE somebody to guide you as you build your empire.

The Tradesman's MBA BookIf you opt for the learning route, can I recommend The Tradesman’s MBA? It provides all the fundamental information a business owner needs to organize his business for efficient success.  Topics include Finance, Accounting, Operations, Inventory Management and Strategy.

If, however, you’d prefer someone to come along side and guide you as you build or optimize your business, please consider reaching out for a free consultation. The services that BreathEasy Consulting can provide include, but are not limited to:

  • Accounting system set up and management
  • Bookkeeping
  • Business Optimization
  • Inventory Management,
  • Email Marketing Campaign creation
  • Website design and management
  • And much, much more.

 

Sincerely,

R. Altomare

Founder, BreathEasy Business Consulting and Bookkeepting

BreathEasy Business Consulting and Bookkeeping